What Data We Collect and Why
When you open an account, we collect the registration details you provide — name, contact number and email. When you deposit or withdraw through JazzCash, Easypaisa or Raast, the transaction reference and amount are recorded against your account wallet so we can verify the transfer and
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resolve any queries. We also collect device identifiers, IP addresses and session activity to keep your account secure and to detect irregular access. Cookies help us remember your preferences and serve you a consistent experience across sessions on mobile and desktop. We do not sell your
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personal data to third parties. Where we share data with payment processors — such as the banks and wallet services behind Raast and Easypaisa — it is strictly to complete your transaction. Data retention periods depend on legal requirements in the regions where access is permitted.
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You can request a copy of the data we hold, ask us to correct inaccuracies or request deletion where no legal obligation requires us to keep it. Availability of these rights depends on local law and applicable regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.